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Tell me more about MyTutor
What are the tutors like?
How does it work?
Frequently asked questions
Tell me more about MyTutor
With MyTutor, you can find a high-achieving, subject specialist tutor to support your child towards their academic goals. Over the last decade, our tutors have delivered over 4 million lessons and over 400,000 families have rated their tutors 4.6/5 ⭐
Our tutors are specialists in over 30 subjects at KS2, KS3, 11+, 13+ GCSE, A Level and beyond. In lessons, they pinpoint focus areas, provide bespoke recommendations and regularly check on progress.
Students learn at their own pace with the opportunity to ask questions without the fear of getting it wrong. 90% tell us they feel more confident after a course of lessons . Aand on average, they improve by a whole grade in a 6 lessons.
Don't just take our word for it, hear how Alice smashed her GCSEs with the help of her tutor, Emily.
What are our tutors like?
Our tutors are handpicked and trained by us, following a thorough assessment process: only 1 in 8 applicants make the cut.
All of our tutors are:
High-achieving students at, and graduates from, the UK’s top universities. (So they got top marks in their GCSEs and A Levels recently - and can help your child do the same!)
Trained to teach in one of our 1,500+ partner schools and have enhanced DBS checks. They’re trusted by teachers and the Department of Education as an approved tuition provider.
Approachable and inspiring. Ready at a moment’s notice to motivate your child and build up their confidence.
How does it work?
Getting started is easy.
Fill out a quick questionnaire (here) so we can match you with tutors
Log in to your account to choose your favourite
Book lessons and create an account for your child
Lessons take place in our purpose-built platform, which has a suite of subject-specific tools to engage your child. It’s all easy to use and progress is automatically saved between lessons.
Tutors and students can message each other to plan what they’ll cover, or ask questions between lessons. Plus there’s face-to-face video. All interaction is monitored for safeguarding purposes.
[INSERT LESSON SPACE DEMO VID - needs uploading to YT]
And you’ll also get access to tonnes of learning resources to support their learning, as well as the lesson recordings to watch back for revision.
Simply set a time, and all your child needs to do is get comfortable and open their laptop. Our tutors will take it from there.
Frequently asked questions
How do I find the right tutor?
Our Tutor Matching Team take the hassle out of finding a tutor. They’ll narrow down a couple of tutors for you to choose from, based on what you’ve told us is important to you. They’re on hand every day of the week to help you. So you’ve got one less thing to worry about.
What are the benefits of online tutoring?
There are plenty of reasons why over 400,000 families have opted for online lessons with our tutors. Here are just a few we hear over and over again:
It’s available on demand. You’ll save time, money and hassle travelling to your tutor. We’ll set you up with a tutor. All you need to do is set a time, and log in.
It gives you choice. With us you’ll have 9,000 tutors across the UK at your fingertips. You’ll never be without support and can choose the right tutor, not just one who’s nearby.
It’s proven to work. On average, students increase by a whole grade in a term. Our online lesson space is far more engaging than your standard video conferencing tool.
How much does a tutor cost?
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My child has a Special Educational Need. Can they benefit from using 1-1 tutoring?
Absolutely. Many of our tutors have taken our SEN training to tailor their teaching style to unique needs and styles. And our online lesson space has a bunch of features designed to support students with SEN such as:
Timers to keep learning on track
Colour options for backgrounds
Chat & emoji reactions
An interactive whiteboard to draw, write and more
Tutor-led controls to stay focused
Plus, our tutors are just a few years ahead of their students. Their closeness in age makes them uniquely qualified to engage and motivate their students.
If you’re looking for a tutor with SEN experience, just let our Matching Team know and they’ll put together a shortlist for you to choose from.
How do I get my child ready for their online session and keep them safe online?
We recommend doing a couple of things to get ready for your first lesson:
Talk to your child about their goals and what they want to get out of tutoring. They might come up with something that surprises you!
Check what they need help with. For example, ask them what exam board they’re taking to make a list of modules or topics. If they’re preparing for exams, the tutor will need to know which exam board their school is using.
Jot down any questions you or your child have for the tutor. You might ask them about themselves, why they love tutoring or why they chose their subjects. But don’t forget to ask them to show you the lesson space and whiteboard.
And finally we recommend logging in 5-10 minutes before your lesson to check your internet connection is stable, and your camera and mic are working. That way you don’t waste valuable lesson time.
In terms of safety, our site has a number of checks in place to ensure that you and your child remain in a safe environment at all times. Please see our online safety guidelines.
Are tutors DBS checked and trained?
Yes, all of our tutors have an enhanced DBS check. Online safety is our utmost priority. Here’s a bit more information about our selection process:
All tutors are current university students, or recent graduates and have achieved an A*-B at A Level or equivalent in the subject they’re tutoring.
We complete ID and right-to-work checks, as well as interviewing prospective tutors to understand their skills and motivations. We check for professionalism, communication and teaching experience as well as an understanding of safeguarding.
We also ask them to provide two references, complete training and agree to our code of conduct.
How do I book lessons?
Once you’ve chosen the number of lessons you’d like in your Bright Horizons account, we’ll be in touch to help get your MyTutor account set up and start finding your perfect tutor.
Then our friendly Matching Team will find you a tutor that suits your needs and schedule. They’ll take care of booking your lessons for you, and you’ll receive a confirmation email when your tutor of choice accepts them.
Then all that’s left is to log in for lesson time from a comfortable spot. Your tutor will take it from there.
How many sessions should I book at once?
Are same-day lessons available?
When should my tuition begin?
How do I cancel lessons?
If you need to cancel a lesson, you can do that from your account with more than 48 hours notice and you won’t lose that lesson credit.
If you know you can't attend a lesson that starts within the next 48 working hours, message your tutor directly to let them know and propose a new date/time that works.
Your Bright Horizon lesson credits will expire after 12 months.
How can I reschedule lessons?
To reschedule a lesson, you’ll just need to cancel it a few days before its original start time and re-book the lesson to the new date/time. Be sure to message your tutor to let them know you’re requesting to re-book the lesson.
Will my rescheduled session be with the same tutor?
Can I reschedule a session if I miss it?
How much notice do I need to give for rescheduling a session?
Can I take a break for holiday or an extended break from my booked sessions?
I have multiple children, can they have the same tutor or be in the same tutoring session?
We live in an international country; can I still book online tuition for my child?
What are your opening hours?
Can I access my sessions if I'm not in the UK?
What happens if my Bright Horizons credits run out?
If your credits have run out, you can personally purchase extra lessons via the ‘lessons’ tab on your account. Simply click ‘Buy extra lessons’.
For questions about purchasing and using credits from your Back-Up Care account, please contact…
Didn’t find what you were looking for? Message us on Live Chat and our friendly support team will help you out.
Didn’t find what you were looking for?
Message us on Live Chat and our friendly support team will help you out.