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How do I apply for a DBS check with MyTutor?

I'm a Tutor article! If you don’t have an Enhanced DBS check, you can get one with us!

Updated over 2 weeks ago

I'm a new tutor. When does the DBS Process Start?

The DBS module will unlock automatically after the results of the ID check in your interview have been processed.

Here's what happens next:

1. Getting Started

You'll first see a short introduction explaining:

  • Why DBS checks are important

  • How to apply

  • What to do if you already have a DBS check

Then you’ll be asked:

  • Have you lived overseas in the last 5 years?

  • Do you already have a DBS check?

Your answers will determine the next steps.

2. If You Already Have a DBS Check

We’ll ask you a few questions to confirm whether your existing DBS is valid:
​

a) When was your DBS issued?

  • It must have been issued within the last 12 weeks, unless you’re on the DBS Update Service.

b) Are you registered with the DBS Update Service?

You can continue if:

  • Your DBS was issued within the last 12 weeks,
    ​ OR

  • You’re registered on the DBS Update Service

Next, we’ll check:

  • Your DBS is an Enhanced check

  • It shows “None recorded” under the Children’s Barred List
    ​

If either of these checks fails, you’ll be asked to apply for a new DBS check.

3. If Your DBS Passes Validation

You’ll be asked to:

  1. Self-declare any convictions

  2. Enter your DBS certificate number
    ​     (We auto-fill the first two digits to avoid confusion)

  3. Upload a photo of your DBS certificate
    ​     (We’ll give you tips on how to take a good photo!)
    ​

Once you’ve uploaded your certificate:

  • Click Submit to send your details for review

  • You’ll see a confirmation message
    ​

What Happens Next:

  • If your DBS is approved → ✅ Module marked Complete

  • If it’s not approved → ❌ You’ll be asked to upload again

4. If You Need to Apply for a New DBS

If you don’t have a valid DBS, you’ll be guided through the application process.

You’ll need to provide:

  1. Any previous legal names

  2. Your mother’s maiden name

  3. The town and country where you were born

  4. A self-declaration of convictions

  5. Agreement to the DBS terms and conditions
    ​

Once you’ve submitted everything, we’ll show a confirmation message.

If anything goes wrong, you’ll get a clear error message with guidance on how to fix it.

🆔 What ID Documents Do You Need?

During your onboarding (or when completing a Willo ID check), you’ll be asked to verify your identity and provide some employment history.

Please have the physical copies of these documents ready:

If you're a UK or Irish Citizen:

  • Passport

  • Driving licence or provisional licence
    ​

If you're not a UK or Irish Citizen:

  • Share code (for Right to Work)

  • Driving licence or provisional licence
    ​

📝 You’ll also be asked to give a short summary of your employment history — and flag any gaps, like a gap year or travel break.

🔁 Already a Tutor and Need to Reapply for a DBS?

If you're already tutoring on the platform and need to apply for a new DBS check, follow these steps:
​

Step 1: Contact the MyTutor team

Reach out to us first so we can help you get started.
​

Step 2: Complete a new Willo ID check

We’ll send you a link to Willo, our trusted identity verification partner.

This step is required before we can begin your new DBS application.

📌 Make sure you have your physical documents ready:

  • UK/Irish Citizens: Passport + Driving licence (full or provisional)

  • Non-UK/Irish Citizens: Share code + Driving licence (full or provisional)

📝 Read the welcome page on Willo carefully before starting.
​

Step 3: We’ll send your DBS application

Once your ID has been verified, we’ll manually create your DBS application with our official partner, Verifile.

You’ll receive updates from us as your application progresses.

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