Need some help?
Our support team are here when you have a question that you can't find the answer to.
Our Support Teams are only available during Opening Hours
Help Centre
Be sure to search through our help centre, its packed full of useful info. Simply search to find all the relevant articles or click through a section you like.
Live Chat
Need more tailored support, our live chat is the place for you. We will guide you to the best team and try to answer your questions on the way, ensuring you get the quickest support.
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Do you have WhatsApp, now you can chat with the support team using WhatsApp.
Phone
Prefer to talk to us, we are happy to take your call us at +44 (0) 2037736020
Note: Our support team do not offer phone support on weekends.
Support Team Opening Hours
Need some help from our support teams, our office hours are:
Monday - Thursday: 8am to 7pm
Friday: 8am to 6pm
Saturday & Sunday: 9am to 5pm
Note: Our support team does not offer phone support on weekends. Contact us via live chat on weekends if you need support.
Tutor Matching Team Opening Hours
Looking for a new tutor our tutor experts can help, our office hours are:
Monday - Friday: 9am to 6pm
Saturday & Sunday: 11:30-6pm
You can also sign up online to find a tutor or schedule a call back from one of our experts to find the right tutor for you.
Christmas Holiday Opening Hours
Our team's office hours for the Christmas holidays are:
Support Team Christmas Holiday Opening Hours
Mon 23rd Dec 2024 - 9am to 5pm
Tues 24th Dec 2024 - 9am to 3pm
Weds 25th Dec 2024 - Closed
Thurs 26th Dec 2024 - Closed
Fri 27th Dec 2024 - 9am to 5pm
Sat 28th Dec 2024 - 9am to 5pm, Phone Lines Closed
Sun 29th Dec 2024 - 9am to 5pm, Phone Lines Closed
Mon 30th Dec 2024 - 9am to 5pm
Tues 31st Dec 2024 - 9am to 5pm
Weds 1st Jan 2025 - Closed
Thurs 2nd Jan 2025 - Normal Opening Hours
Tutor Matching Team Christmas Holiday Opening Hours
Mon 23rd Dec 2024 - 9am to 6pm
Tues 24th Dec 2024 - Closed
Weds 25th Dec 2024 - Closed
Thurs 26th Dec 2024 - Closed
Fri 27th Dec 2024 - 9am to 6pm
Sat 28th Dec 2024 - 11:30am to 6pm
Sun 29th Dec 2024 - 11:30am to 6pm
Mon 30th Dec 2024 - 9am to 6pm
Tues 31st Dec 2024 - 9am to 6pm
Weds 1st Jan 2025 - Closed
Thurs 2nd Jan 2025 - Normal Opening Hours