Can I get a refund of my wallet balance to my bank account?
We will be more than happy to arrange a refund of any credits remaining in your wallet to your bank account. We will just need written confirmation from you to do this so, to arrange your refund, please just write to us at support@mytutor.co.uk.
Make sure to email us from the email address that your account is associated with or we will be unable to process your request.
Please do specify in the email if you are happy for us to return the money to the bank card with which you originally paid, or whether you would prefer us to send the money to an alternate card.