After every lesson, pupils have the option to share some feedback about how they thought it went. We’re trialling sharing this feedback with you, our tutors.
When your pupil thinks you’re doing an awesome job - we want you to know about it. But also, we hope that it’ll help you to understand your pupil’s experience a bit better so you can tailor their lessons accordingly.
How to handle feedback
Feedback from a pupil can be positive or negative, and while it may sometimes feel uncomfortable, it’s important to handle this carefully for a successful tutor–pupil relationship.
Sharing pupil feedback is intended to provide tutors with an opportunity to reflect on their teaching and help tailor lessons to a pupil’s specific needs, as well as to celebrate successes and understand what’s going well.
It often won’t be necessary to bring up feedback to a student – instead, use it to inform how you plan lessons, what topics you cover or how you interact with a pupil.
However, if you do need to discuss feedback with a pupil (perhaps to clarify their meaning or ask them to elaborate), then it’s important to do this mindfully and with sensitivity. A pupil may feel self-conscious or awkward, so let them know that you appreciate them sharing it and want to make sure you understand the specifics and how you’ll use it to adapt future lessons.
If you do feel that the feedback you received was incorrect, please let us know through the link in the email you received.
I didn’t like the feedback I received.
Getting feedback doesn’t always feel great at first… but it’s common practice in the world of work. It helps us to grow and improve.
As uncomfortable as it may be, take time to reflect on what your pupil has said and why they might have said it.
Keep in mind that feedback is offered to help you both get the most out of your lessons together. Connect the feedback to your role as a tutor. It isn’t personal to you or your character.
If something feels unclear in their feedback, it can be helpful to chat with your pupil about it. Be mindful that students may feel self-conscious or awkward. Start by telling them that you appreciate them sharing it. Explain that you just want to make sure you properly understand it. Then you can discuss together how you can adapt future lessons.
I don’t want to receive any more feedback.
We’re sorry to hear that you’re not finding the feedback helpful. Sharing pupil feedback with tutors is something we’ve been testing out, so we’d love to hear what you think. Tell us more about what you did and didn’t like through the link in the email you received.
As a reminder, we’re sharing pupil feedback with you for one of two reasons:
So you know that you’re doing an awesome job!
So you can use it better to tailor your lessons to a pupil’s specific needs.