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Contact Us

Looking for some help or just want to talk to our support team. Here are the best ways to contact us.

How do I find a tutor?

If you’re a parent looking for a tutor, visit our Find a Tutor page.

How can I book a call with the Tutor Matching team?

You can book a call with the Tutor Matching team to discuss finding a tutor.

Where can I find answers to my questions?

You can search the MyTutor Help Centre for answers to common questions about your account, lessons and using MyTutor.

How do I contact MyTutor Support?

You can contact our support team through Live Chat or by phone. Our support hours and available contact methods vary by day. See our opening hours below to check when you can reach us.

How do I start a Live Chat?

You can access Live Chat through our Contact Us page.

Live Chat is available during the opening hours listed below. Our team will help direct your question to the right team and provide support where they can.

What is MyTutor's phone number?

You can call MyTutor Support on +44 (0) 20 3773 6020.

Phone support is available Monday to Friday only.

What are MyTutor Support's opening hours?

Our support team's usual opening hours are:

  • Monday to Thursday: 10am–6:45pm (Phone and Live Chat)

  • Friday: 10am–5:45pm (Phone and Live Chat)

  • Saturday: 9am–4:45pm (Live Chat only)

  • Sunday: Closed

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