If you are on our memberships platform you can check out how to get support here
Need some help?
Our support team are here when you have a question that you can't find the answer to.
Our Support Teams are only available during Opening Hours
Help Centre
Be sure to search through our help centre, its packed full of useful info. Simply search to find all the relevant articles or click through a section you like.
Live Chat
Need more tailored support, our live chat is the place for you. We will guide you to the best team and try to answer your questions on the way, ensuring you get the quickest support.
Start a Live Chat |
Do you have WhatsApp, now you can chat with the support team using WhatsApp.
Phone
Prefer to talk to us, we are happy to take your call us at +44 (0) 2037736020
Note: Our support team do not offer phone support on weekends.
Support Team Opening Hours
Need some help from our support teams, our office hours are:
Monday - Thursday: 8am to 7pm
Friday: 8am to 6pm
Saturday & Sunday: 9am to 5pm
Note: Our support team does not offer phone support on weekends. Contact us via live chat on weekends if you need support.
Tutor Expert Opening Hours
Looking for a new tutor our tutor experts can help, our office hours are:
Monday - Friday: 9am to 6pm
Saturday & Sunday: Closed
You can also sign up online to find a tutor or schedule a call back from one of our experts to find the right tutor for you.
Memberships Opening Hours
If you are a customer or tutor using our memberships platform then you can reach out to the team on live chat within the below hours for support:
Monday - Friday: 9am to 6pm
Saturday: 9am to 5pm
Sunday: Closed
Start a Live Chat |
Bank Holiday Opening Hours
Our team's office hours for the bank holidays are:
Support Team Holiday Opening Hours
Mon 6th May 2024 - 9am to 5pm, Phone Lines Closed
Tues 7th May 2024 - 8am to 7pm (Normal Opening Hours)
Tutor Experts Bank Holiday Opening Hours
Mon 6th May 2024 - Closed
Tues 7th May 2024 - 9am to 6pm (Normal Opening Hours)