My pupil isn't in the lesson space - what should I do?

Schools Programme tutorials are part of a pupil's timetable, therefore they may be held up on the way to the tutorial, or the student might even be absent from school.

We advice all of our tutors to remain in the lesson space for the entire duration of the tutorial, unless told otherwise. You do not need to contact us if you pupil is absent - we'll be actively monitoring student attendance and we'll try and get them on site as soon as possible. We understand that you've put in a lot of work to plan your tutorial, so in the instances that your pupil is unable to make the session, you will receive full payment.