Our browsers store a lot of information about the websites we access so that they don't have to fetch them again every time we visit a website. Sometimes we need to clean out this information to make room for new settings, such as those used in our lesson space.
Fortunately, it is really easy to do this! All you need to do is open a new 'private' or 'incognito' window. Thats it! once open log back in to MyTutor and continue as you were.
Although this is browser and device dependent its always under the 'File' tab and is called either Incognito or Private tab. If this does solve your issue you may want to permanently clear your settings.