How do I watch back Online Lesson recordings after they are completed?

To make sure we’re upholding the highest standard of safeguarding on our site, we record your free meetings and lessons - these make for a great revision tools too! 

Lesson recordings can be accessed via your bookings tab. Click ‘previous’ to see a list of all your previous lessons, and then click on the blue ‘video’ button next to the relevant lesson to access your recording. 

Lesson recordings take around 24 hours to upload and you can then access them from your account for up to 90 days after the session takes place.

Please note that your playback might be disrupted by poor internet connection or if you try accessing the lesson space multiple times. For this reason, we can’t guarantee lesson recordings but to help us improve our safeguarding provisions and the quality of your revision materials, please keep your tech up to date and a steady internet connection. 

Lessons are recorded up to a limit of 1 hour 40 minutes. So, if you have a double lesson booked, make sure you leave the first one before starting the second lesson in your new lesson space so you'll secure the full recording!

Make sure you download any notes during your online lesson before leaving the lesson space, as these won't be available to download when watching the lesson.