How do I book an Online Tutorial?

There are a few ways to book in your online tutorials

• From your messages with the tutor
• From your bookings page
• From the tutor’s profile

Once you’ve found a time that suits you and your tutor, you can then book in your lessons via your bookings page or if they have suggested times to you in your messages simply click to confirm the slot by clicking the ‘book now’ button.

Please remember that Online Lessons must be paid for in advance to make sure that you can access the lesson space. Once a lesson has been paid for and confirmed, you’ll see confirmation in your bookings.

Can I book in regular tutorials?

Yes, we have a recurring booking system in place to help you book in weekly/fortnightly slots at the same time with your tutor. Simply click ‘regular’ bookings and select which day and time you’d like the tutorials to take place and your tutor will confirm if they’re able to make the bookings

Can I cancel tutorials?

Yes, you can cancel lessons from your bookings page 24 hours before the lesson is due to take place. Simply click ‘edit’ and ‘cancel’ next to the booking. 

Can I watch my lesson back afterwards?

Yes, we record all lessons so that we can uphold the highest standards of safeguarding, and they make for great revision tools! Check out our FAQ on recordings here.

To make sure the quality of your recordings are up to scratch, make sure that your internet connection is strong and you have the right tech set up. You can check out ‘How to get started’ here.

For any help, just reach out to our support team.