'How do I launch the lesson space?'
You can enter the lesson space a few minutes before a tutorial is due to start using the blue ‘launch’ button next to your booking.
The launch button is available from 5 minutes before your session, until 5 minutes before the schedules end time.
'I can't launch my tutorial - the launch button is not active'
The tutorial launch button becomes available 10 minutes before the scheduled start of your session. If the tutorial is confirmed and it is less that 10 minutes before the start time and the button is still not available, please refresh the page you are on.
If the button is still not available, please check that the tutorial is 'Confirmed' and not 'Awaiting payment' or 'Awaiting confirmation', sessions can only be launched when they are confirmed.