'When will I be paid?'
We take the hassle out of payments by handling them for you through our online payment system. Customers pay for bookings before they take place and this payment is collected by MyTutor on behalf of tutors.
You are paid directly into your bank account on a fortnightly basis. You can view the details on our tutor payments page.
All bookings which you have completed will be paid in the next payment round. If you wish to refund a booking, please do so within 48 hours of it happening or get in touch with us to let us know.
Paid bookings will only appear in your invoices after you have physically been paid.
'I’ve completed a booking but haven’t been paid, can you help?'
If you haven’t been paid for a booking, check when payment was due on the payments calendar. If you believe that you have not been paid when you should have been, just drop us an email with the details on firstname.lastname@example.org.
'Where can I update my bank details?'
You can check and edit these any time from your payment details.