A student or parent has asked for my private contact details, what shall I do?

It’s against our Code of Conduct and Terms and Conditions to solicit or give out personal details such as email addresses or phone numbers, for safeguarding reasons, we can't work with any tutors who share their personal details or take communication off the platform.

The MyTutor platform should have all you need to communicate, share documents and tutor through our messages and the Online Lesson Space.

If you find that there's something missing, or a parent or student wants to contact you outside the platform, we're happy to offer some support, just reach out to us on live chat and we’d love to hear your feedback..

If you need to report a parent or student who you think isn't following  our site guidelines, please tell us about it in this form.