Will firewalls stop me using the lesson space?

Updated August 17, 2020 09:24

No! Most home firewalls won’t cause any issues at all with MyTutor. Chances are, if you're having problems, it will be something else.

However, if you think it might be a cause check whether the port MyTutor uses is open. If you're unsure how to do this, your firewall provider will have guides on the process! You'll need to open the TCP/IP connection to port 9175.