What are customer reviews and who can write one?

Customer reviews are the subjective opinions of parents and students who have booked a lesson with a tutor.

Only customers who have paid for a booking can leave a review, and customers are invited to leave a review for every booking they make with a tutor.

How our reviews work

Reviews are a way to get valuable feedback from your customers. They’re also a chance to demonstrate the great work you’ve done on the platform, encouraging prospective customers to work with you.

We prompt parents and students to review a session after it’s complete, and they can complete and edit a review up to 7 days after the lesson took place.

You can also request a review from a parent or student at any time from your messages page. You can do this by selecting ‘request a review’.