How do I get started on MyTutor?

You can start finding the right tutor for you by clicking on Find a Tutor at the top of your MyTutor account. Here, you can search tutors by subject, level, availability, budget and more. 

Once you’ve found some tutors you think you’d like tutorials with, you can send them a message via their profile to let them know what you’re looking for and arrange a free 15 minute meeting.

The tutor will then respond to your message which you can find in your messages at the top of your account. We recommend speaking to a few tutors so you can see which one is right for you. Your tutor can then suggest some times for the free meeting, once they have simply click ‘Book Now’ to complete the booking, or you can suggest some times that work for you by clicking book free meeting. Remember to test your device in the trial lesson space before your free meeting to check everything running smoothly.

How do I book in my first lesson? 

Once you’ve found the right tutor and decided on a time and date for tutorials, you can send a booking request to your tutor from your bookings page. Check out this FAQ to find out more about how to book. 

Can I add more than one student?

Yes, you can add as many students as you like, just make sure they all have a different email address and you add them to your account before you book in your lessons so you can link their account to the tutorials. You can add students by clicking your name in the top right hand corner > your students.

How do I cancel or reschedule a booking?
You can handle all your bookings from your bookings page, if you need to cancel or reschedule we recommend messaging your tutor first just to keep them in the loop. Then you can click ‘edit’ and ‘reschedule’ or ‘cancel’ next to the booking. Check out this FAQ for more details on rescheduling and canceling and our refund policy here.

If you ever need any help, just reach out to our customer support team on livechat and they'll be more than happy to help.