Accessing your free meeting should take a matter of seconds, perfect if time is tight on a particularly busy day. Just login to your MyTutor parent account ten minutes before your meeting.
Once you’re logged in, there should be a banner like the one below on your Home page, with a button to launch. Just click the button and you’ll be taken into the setup test, which you can complete. Once that’s done, you’ll hop into a lesson space with your tutor there ready to meet you!
Don’t see a banner? No problem. Just go to your bookings page, and you’ll be able to launch the session there, just like you can see below.
If you are unable to get in to the free meeting (you may get an error like ‘this meeting isn’t registered for use by you’) then don’t worry. Just log out, and make sure you log in to the parent account for this session.
Alternatively, the button may not be green yet, or there may not be a button. Just refresh the website and the Launch button will appear ten minutes before your session starts, so you may need to wait a couple of minutes.
There you have it, you’re all ready for your free meeting! If you have any issues getting into your free meeting, just let our support team know by jumping on our livechat function.
We record all free meetings for safeguarding purposes.