If one of your pupils isn’t going to be able to make their MyTutor session and you only find this out at the last minute, unfortunately we won’t be able to reschedule the lesson - but you can let the pupil’s tutor know that they won’t be there for today.
Head to your Lessons page, where you can view upcoming lessons. Click on the three dots next to the lesson the pupil won’t be able to make, and select ‘Cancel lesson’. This will notify the tutor that the pupil will be absent for the session.
If you’d prefer to reschedule the lesson, and are able to give the team over 24 working hours’ notice, then get in touch at email@example.com.