I have a parent or student account
- How do I get started on MyTutor?
- How do I watch back Online Lesson recordings after they are completed?
- How do I pay for Online Tutorials?
- What is MyTutor's cancellation policy?
- How to get the most out of your tutorials with your tutor
- Why can I see a pending payment for my lesson?
- How do I launch my Free Meeting?
- How do I submit a data deletion request?
- How do I change my payment method?
- How do I cancel or reschedule a tutorial?
- How do I verify my email address?
- What is MyTutor?
- How do I contact a tutor?
- How does the Online Lesson Space work?
- How do I add a "Student" to my Parent Account?
- What is a Free Video Meeting?
- How does MyTutor ensure online safety?
- I’m still waiting for a response - what shall I do?
- Can I get help to find a new tutor?
- I’ve signed up but haven’t received the activation email, what shall I do?
- How do I book an Online Tutorial?
- How do I leave a review for a tutor?
- How do I get a refund for a tutorial?
- Who are the tutors?
- How does payment work?
- How do I refer friends to become new MyTutor customers?
- How can I send a file or attachment to my tutor?
- What is a Marking Time booking?
- How do I close my MyTutor account?
- What is the MyTutor guarantee?