MyTutor charges parents and schools a platform fee, which we invest back into running, supporting and improving MyTutor.
This includes finding customers for tutors, providing tutor support and training, managing payments, keeping lessons safe and compliant, and improving the MyTutor platform.
The aim is to make tutoring through MyTutor as straightforward as possible, while giving you access to the support, tools and opportunities you need to succeed.
What does the platform fee pay for?
Finding customers for you
The MyTutor platform fee helps our Marketing team find customers for tutors. We advertise MyTutor on your behalf, so you do not have to find customers yourself.
Our marketing helps families find MyTutor when they are looking for tutoring. The time and investment we put into marketing gives you access to a large potential customer base across the UK.
Helping you get started
The MyTutor platform fee helps fund our Tutors team, which manages tutor recruitment, selection and training.
The team helps you get set up and ready to tutor through the Schools Programme.
Supporting customers
The MyTutor platform fee helps fund our Support team, which connects tutors with potential customers and supports them throughout their MyTutor experience.
We provide personalised support with things such as choosing the right tutor and setting up lessons.
Supporting you as a tutor
The MyTutor platform fee helps fund tutor support.
Our Support team can help with questions and problems throughout your time with MyTutor, including your application, scheduling and payments.
Helping you develop as a tutor
The MyTutor platform fee helps fund tutor training, resources and development from our Tutors team.
The team provides training, best practices and resources to help you develop your tutoring skills.
We also give tutors opportunities to share their feedback and have a direct impact on MyTutor through initiatives such as the Tutor Community and Tutor Rep scheme.
This investment in our tutor community and development also supports initiatives such as our performance-based pay scheme.
Keeping lessons safe and compliant
The MyTutor platform fee helps fund our Safeguarding and Legal teams, who help ensure that lessons are safe and legally compliant for tutors and pupils.
This includes:
DBS checks and related costs.
Safeguarding checks and vetting.
Maintaining a secure online learning platform.
Providing support when tutors or pupils need help with difficult or safeguarding-related situations.
Managing your payments
The MyTutor platform fee helps cover the cost of managing tutor payments through our Finance team.
Our Finance team processes your lesson payments, so you do not have to invoice individual customers yourself or spend time chasing multiple payments.
MyTutor pays you for your lessons through our payment system every two weeks.
Improving MyTutor
The MyTutor platform fee helps fund the technology and teams that improve the MyTutor platform.
We reinvest in the platform to make tutoring through MyTutor easier and more effective.
This includes maintaining the platform, improving security, fixing issues and developing new features based on feedback from tutors and customers.
Our developers, designers and Product teams work on improvements across the MyTutor experience for tutors, pupils and customers.