MyTutor

If your pupil has no tutor, we’ll get a cover tutor for their lesson ASAP

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How does the Online Lesson Space work?

Parents

What is MyTutor?

Who are the tutors?

How do I get started on MyTutor?

How do I book an online lesson?

How does MyTutor ensure online safety?

How much does tuition with MyTutor cost?

My school provided me/ my child with tuition

How do I refer friends to become new MyTutor customers?

How do I add a "Student" to my Parent Account?

What is the MyTutor guarantee?

Starting Out

How do I contact a tutor?

How do I use reviews for a tutor?

Can I request a reference request from my tutor?

How to close your MyTutor account

How do I send a gift to my tutor?

My Account

Where can I see my account balance?

How do I change my payment method?

How do I get a refund from my wallet to my bank account?

Parent Information on Price Changes 2025

Payment

What is a Free Video Meeting?

How do I cancel or reschedule a lesson?

How do I launch my booking?

How can I send a document to my tutor?

How do I pay for online lessons?

How do I watch back Online Lesson recordings after they are completed?

Managing My Lessons

Can I request a Tutor to complete the coursework?

Everything you need to know about removing old pricing

How do I cancel or reschedule a lesson with my Tutor?

Activating and Using a Student Account

Students

What do I need to know about the lesson space?

How do I watch a lesson recording?

Teachers

How do I pick the right pupils for tuition?

What happens before my programme starts?

How do I fill in the Pupil Details Form?

Upload and submit your completed form

Who are our Tutors?

How does invoicing work?

What if my pupil is having multiple lessons per week?

How do I use my Teacher Account?

How do I upload and share resources?

How do I track attendance?

NTP Return Support

How do I use my Pupil Filter?

My Teacher Account

How do I get ready for our first MyTutor lessons?

How do I track pupil progress?

How do I replace a pupil?

How do I add lessons or pupils to my programme?

Replace a new/reserve pupil into a programme

How to plan your programme

Replace a pupil between 3-1 groups

Replace a pupil already on a programme

Top tips for filling out your Pupil Details Form

Managing Your Programme

How do I download a blank template of the Pupils Detail Form?

How do I make sure I receive important emails?

What is the Champion Schools Club?

Working with multiple schools

Guidelines for Important Modules

How do I make changes to my school lesson?

A level reschedule

How to view upcoming lessons

Tutor not in lesson space

How do I log in for my school lesson?

Pupils

Tutors

Can I become a tutor?

What subjects can I tutor?

What’s the difference between private lessons and school lessons?

What’s the tutor application process?

Who can write me a reference?

How do I prepare for my interview Q&A?

Tutor interview: Preparation, process and next steps

What documents do I need for my tutor application?

How do I complete my DBS check during onboarding?

I have lived overseas. Do I need an overseas criminal record check?

Adyen Payment Provider FAQs

Becoming a Tutor

How do I edit my MyTutor profile?

How do I add or remove subjects on my profile?

How do I manage my workload and availability?

How can I find my tutor ID?

Where can I find MyTutor's policies and terms?

How do I renew my DBS check?

What is the DBS update service?

What is a valid DBS check?

Platform Operators Regulations: Why we need your National Insurance number

How do I refer friends and family to become tutors?

How do I close my account?

Your Tutor Account

How do I find my first private lesson?

How do I create a great tutor profile?

How do I improve my ranking on the Private platform?

Instant Book

How do I book private lessons?

How private tutoring pricing and pay works

Can I tutor multiple students in a one-to-one private lesson?

How do I make changes to a private lesson?

Private Tutoring