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How do I change or reschedule a school lesson?

I'm a Tutor article! See what to do if you can’t make a school lesson, or if a pupil is asking to make changes, and you want to reschedule.

How do I make changes to a school lesson?

Attendance is really important for making your school lessons a success. However, we understand that sometimes you or your pupil may need to make changes to an upcoming school lesson.
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What you need to do depends on:

  • Whether you or your pupil wants to make the change.

  • Whether the pupil is studying a KS3, GCSE or A-level subject.

  • Whether the lesson is a 3-to-1 lesson.

Whichever level the pupil is studying, it is always best practice to reschedule or request cover as soon as possible.

Important: Your Upcoming Bookings show the lessons you are expected to attend, so always attend lessons as they appear in your bookings.

If you think a lesson should have been rescheduled or should no longer be showing, let us know as soon as possible.

What should I do if I can't make a KS3 or GCSE school lesson?

If you cannot make a KS3 or GCSE school lesson, you can request cover so that another tutor can teach the lesson in your place.
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For full information about requesting cover, including how to submit a cover request and when cover may not be available, see the How do school cover lessons work? article below.
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What should I do if I can't make an A-level school lesson?

If you cannot make an A-level school lesson, message your pupil as soon as possible to agree a new date and time.
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Even if you agree on a new time during the lesson, you must confirm the change in your MyTutor messages.
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Once you have agreed a new time with your pupil, let us know by contacting us via live chat. Include:

  • The pupil’s name.

  • The details of the original lesson.

  • The new date and time of the lesson.

We recommend giving your A-level pupil up to 3 hours before the lesson to respond. If they have not replied by then, contact us via live chat.
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What should I do if my KS3 or GCSE pupil wants to change a lesson?

For a KS3 or GCSE school lesson, the pupil needs to ask their teacher to make the change.
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Their teacher will then contact us to confirm the change, if it's possible, and our team will reschedule the lesson.
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As a tutor, you should not arrange the change directly with the pupil.
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What should I do if my A-level pupil wants to change a lesson?

For an A-level school lesson, your pupil can ask you directly to make a change.

Message your pupil as soon as possible to agree a new date and time.
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Even if you agree on a new time during the lesson, you must confirm the change in your MyTutor messages.
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Once you have agreed a new time with your pupil, let us know by contacting us via live chat. Include:

  • The pupil’s name.

  • The details of the original lesson.

  • The new date and time of the lesson.

We recommend giving your A-level pupil up to 3 hours before the lesson to respond. If they have not replied by then, contact us via live chat.
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Can a 3-to-1 school lesson be rescheduled?

3-to-1 school lessons cannot be rescheduled, regardless of whether the pupils are studying KS3, GCSE or A-level subjects.
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If a pupil needs to make a change to a 3-to-1 school lesson, they should speak to their teacher.
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The teacher will then contact MyTutor if a change is needed.

If you are unable to attend a 3-to-1 school lesson, follow the usual process for requesting cover.

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