MyTutor

I’m a Student article! Find out how to use student accounts on Memberships.

Activating and using student accounts

Everything you need to know about MyTutor Memberships

New Platform

I’m a Parent article! Answering your questions about how MyTutor Memberships works

What is MyTutor Memberships?

I'm a Parent Article! Learn more about our refund policy for Memberships and how it works.

MyTutor Memberships Refund Policy

I’m a Parent article! Find out how to manage student accounts on Memberships.

Managing student accounts

Cancelling Plans

I’m a Parent article! See how you can watch the recordings of your Memberships completed lessons.

How do I watch back my Memberships lesson recordings after they are completed?

Parents

How do I navigate my account and lessons on Memberships?

I’m a Parent article! Everything you need to know about Study Plan Consultations as a Parent.

What is a Study Plan Consultation?

Getting Started

I’m a Parent article! Find out how pay for your online lessons on Memberships works.

How does pay for online lessons on Memberships work?

How do I buy extra lessons in my Memberships plan?

Billing

I’m a Parent article! Learn all you need to know in regards to canceling or rescheduling a lesson on your Memberships plan

How do I cancel/reschedule my lessons in my Memberships plan?

Lessons

I'm a Tutor article! Find out answers to the top questions about how weekly plans and regular lessons work on our new platform

Memberships - Weekly Plans

I’m a Tutor article! Everything you need to know about making changes within your account on the memberships platform.

Memberships: Making changes within your account

Tutor

I’m a Tutor article! Answering your questions about how the New Platform works

Everything you need to know about the New Platform

I’m a Tutor article! Answering your questions about how the new platform works

How to login to the new platform

I’m a Tutor article! Find out more about our eligibility criteria to tutor specific subjects

New Platform: What subjects can I tutor?

I’m a Tutor article! Advice for, and examples of, what to write in your “about me” section on your new platform profile.

New Platform: How to write your “about me”

I’m a Tutor article! Top tips to write a pitch that stands out from the crowd.

New Platform: How to write a pitch

I’m a Tutor article! Walking you through how to browse and apply for available opportunities within the new platform.

New Platform: How to find work opportunities

I’m a Tutor article! Everything you need to know about Study Plan Consultations.

New Platform: Study Plan Consultations

I’m a Tutor article! Find the answers to questions around payments in our handy article below.

New Platform: How payment works

I’m a Tutor article! Helping you to choose your tutoring fee on the New platform.

New Platform: How to choose your tutoring fee

I’m a Tutor article! Answering all if your questions about tutor earnings and customer pricing for memberships.

Memberships: Pricing & Earnings

I’m a Tutor article! Find out how to set up your Stripe account below.

New Platform: How to set up my Stripe payment account?

Payments

I’m a Tutor article! What you need to know about cancelling or rescheduling a lesson on the New platform.

New Platform: I need to reschedule or cancel a lesson

New Platform: My customer wants an extra lesson, how can I help?

New Platform: Cancelling Tutoring Contracts

Plans/Contracts

Terms & Conditions for Parents and Guardians on Bright Horizons & Memberships

Bright Horizons & Memberships T&Cs

Other

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