Excited and ready to book your first private lessons? Great!
These work a bit differently than lessons on the Schools Programme.
Discuss timings with the parent or your student
Go into your Messages and click on the parent who you want to book with
Click ‘Suggest a Booking’ and wait for the parent can confirm
OR the parent might suggest lesson times, which you just have to accept
Once the lesson has been accepted, check your Upcoming bookings to check it’s all gone through. Each lesson has a ‘status', see below for what they mean:
Awaiting Payment - the booking has been accepted, but the parent hasn’t added their payment details yet.
If the status hasn’t changed and it gets to 24 hours before the lesson, you might want to send the parent a quick reminder as you could miss out on being paid.
Payment Scheduled - the booking has been accepted, but not yet paid for. Payment should be taken 24 hours before the lesson will start.
Confirmed - the booking has been accepted and paid for. Only Confirmed lessons can be launched.
If after the first lesson with a tutor, the parent decides they don’t want to continue working with the tutor, we will refund the price of the first lesson to the parent as part of the MyTutor guarantee.
Didn’t find what you were looking for? Check out the suggested articles, or get in touch and a member of our team will be happy to help. Our live chat is the best and simplest way to get in touch!