Here’s a step-by-step guide to using our memberships platform:
With this walkthrough, you'll learn how to browse available opportunities, apply for new customers and launch lessons on our memberships platform.
1. We'll invite you to join by email
Simply click the link to activate your account and set your password.
Make sure to log out of your usual MyTutor account before setting up your new, memberships account. You won't need to do this every time, just the first time.
2. Next, you’ll set up your profile in 3 steps
The information you add here will determine which opportunities come your way.
Write a short paragraph about yourself. ❌ Don't just copy and paste a link to your profile. Here are some top tips to write one that captures customers’ attention.
Select your tutoring fee from our 3 bands. You can update this at any time, though it'll only update for future bookings; when an existing customer buys a new plan after completing their current one, or when you get a new customer. Click here for more information to help you choose.
Set your general, hourly availability. We’ll use this, plus any school lessons, recurring private lessons or free meetings you have booked on our usual platform, to let customers know when you’re free. So you don’t have to worry about double bookings. We recommend updating this once a week.
3. Then, you can find new customers in the Opportunities tab
Here you’ll see new customers that match the preferences you added to your profile. Read them carefully to decide if you can help.
We won’t spam your inbox with every available opportunity, so we recommend checking this page regularly.
4 Apply to opportunities that suit you
Only 2 tutors can apply for an opportunity, and it’s first come first serve.
To apply, all you’ll need to do is type out your “elevator pitch” and sell yourself in a few sentences. Here are our top tips for writing a pitch that stands out.
Parents will see this, alongside your profile. They can choose to message and/or meet with either of both of the tutors who apply.
Once you’ve applied, or clicked “Not interested”, the opportunity will disappear from this tab. But we’ll keep a record of everything you’ve applied for in the “Applied” tab for you to refer back to.
5. Check your Bookings tab for Study Plan Consultations* and lessons
We’ll send you an email reminder every time you land a new one.
Before buying any lessons, customers will attend a “Study Plan Consultation” with tutor(s). It’s still a free, 15-minute meeting. But it’s more than just an intro. It’s time to come up with a long-term game plan together.
Read more about how to structure them for success here.
When you have lessons booked, you can click on a student’s name to see their Study Plan. This page is designed to help you with planning by giving you an idea of what to focus on first.
There’ll also be a Messaging tab, so you can chat with your customers outside of lessons. Messaging some improved functionality too, like emojis, read receipts and the ability to send attachments for things like revision notes.
6. Accept or decline booking requests (for lessons or Study Plan Consultations)
Declining a request will remove it from the list. We’ll ask you why, to help us understand what to show you next time. And if it’s because the timing doesn’t work for you, you’ll be prompted to message the customer to rearrange.
7. Create a payment account to get paid
We’ll prompt you to do this and it’ll take less than 5 minutes. We’re using a trusted, third-party payment provider to handle payments so you can rely on having them land in your account weekly.
To get paid, you'll need to set up a payment account. Click here for more information about payment on the memberships platform.
What if I or a customer need to cancel or reschedule a lesson?
We understand things can pop up and you may need to move a lesson. Find out how to do that here.